If you're wondering...
Do you ship internationally?
EU/UK/Non EU European customers! Please note that you as the buyer are responsible for ALL import and customs fees that may be due upon your order's arrival. I do not have information on whether or not your order will be subject to fees. I do not collect VAT. Your order may take extra time to arrive as it goes through customs. Please be aware of this before ordering.
What if I have a problem with my order or you sent me the wrong item?
Please email me as soon as you can! I am always happy to correct mistakes and make things right, whatever the situation. Happy customers are my priority!
When will my order ship?
I typically will have your order out the door within two or three business days, but please allow up to five business days for your order to ship (especially during busy times). You will receive a tracking number by email; the tracking history may take a day or two to update so please be patient!
Do you have any shipping promotions?
Yes! $100+ orders in the US ship free, $200+ orders outside the US ship free.
Can I have an order shipped directly to a friend or family member?
Yes! I love shipping goodies to your loved ones. Please make sure to include the correct shipping address at checkout. You can also write a gift note which I will include (handwritten!) in your order.
Which shipping service do you use?
I ship your orders via USPS. During checkout, you will have the option to select either First Class Mail or Priority Mail. International orders also ship via USPS. If your order ships and the shipping fee is less than what you paid, I will refund you the overage and you'll see an email notification.
What if I only order stickers?
Sticker-only orders ship in a stamped envelope via First Class Mail. Please note that sticker-only orders include free shipping and NO TRACKING. If you would like your sticker-only order to ship with tracking, you may select that option at checkout. I love mailing stickers ☺
Can I support you on Patreon?
I would love that! Patreon is a subscription service that allows creative people to share behind the scenes peeks, videos, tutorials, discount codes, and more. Click here to see all my Patreon tiers. You can join my Patreon and become a Tuff Hummy starting at $10/year. Support from Patrons allows me to keep making and sharing art!
Can I send you something in the mail?
I would be honored. My mailing address is:
Lizzie ~ Rare Press
PO Box 8138
Saint Paul, MN 55108